How we have helped clients
These are some brief examples of how our consultants have helped clients. Client references and further details are available on request.
Cyber Security - Essential 8 maturity support
We supported a medium-sized public sector organisation in the Commonwealth sector by developing and implementing a road map to attain a higher level of maturity in the Essential 8 cyber security framework.
Engaged the client’s team collaboratively to develop understanding and support for cyber security.
Resulted in the client’s targeted maturity level (ML2) being validated subsequently by two separate independent audits.
Risk Management Roadmap
A large local government authority needed assurance that its strategic and operational plans were effectively aligned with its risk governance framework.
Updated risk management instruments and processes and
Established a roadmap for implementation.
ICT Funding Strategy
For a large state government department, we developed a strategy to identify and secure ongoing funding from Treasury for the implementation of new IT systems and applications.
Interviewed all senior stakeholders to understand existing challenges and future ambitions for the department’s ICT systems and applications.
From this data, a strategy was developed, documented, presented to department executives and endorsed.
The funding strategy was approved by Treasury and secured five years of funding for the development work to be undertaken.
Project management support – business improvement projects
We have provided project management advice and on-the-job mentoring and support to medium sized NFP organisations to deliver business improvements.
Examples include:
Developing a process for closing-out a project, so people understood what had been delivered and approved, the handover to operations, and how the realisation of the anticipated future benefits could be assessed.
Getting the implementation of a Customer Relationship Management system back on track by facilitating regular, effective project meetings, and clarifying roles and responsibilities between the vendor and the client’s project team.
Risk Management Strategy Review
For a highly-regulated organisation – in the insurance industry – we reviewed the risk management strategy framework including data management system and risk appetite.
Outcomes included implementation of new risk management information system to make timely and effective use of risk information;
Risk Management – response to audit findings
For a small public sector agency, we undertook a risk management framework update, including an implementation plan to address audit findings regarding ICT, business continuity, and other operational risks.
Training – Project Management Fundamentals, Risk Management Fundamentals
For a state-level client in the disability services sector we designed and delivered (over approximately two years) separate short courses in fundamental concepts, methods and issues in project management, and risk management.
The courses were delivered both online and in person and provided an effective overview of risk management and project management including templates and tools.
The courses were designed to be suitable for small-medium sized organizations and received excellent feedback.
Project management of organisational merger
For a medium-sized NFP, we project-managed to conclusion a merger with another organisation.
Our work included:
co-ordinating a risk assessment of the merger proposal
stakeholder engagement and issues management
effective project management and risk assurance support for the CEO, management team and Board.
Road Safety Programs – change management
We are providing ongoing project management and policy development support to a member-based national organisation in the transport sector.
The goal is to develop a new, national framework for occupational certification in a specialised field in road safety practice.
Our work entails policy development, business analysis, project management and stakeholder engagement, to implement a new function including a technology platform.